Terms and Conditions

These Terms and Conditions only apply to sales of services made directly between Bluemoon College Ltd and the purchaser/end user. By placing an order with us it is assumed you have read, accepted and agreed to be bound by these terms unless agreed otherwise in writing. The purchaser/end user of any educational services from Bluemoon College Ltd has the responsibility to comply with the law and it is their sole responsibility to educate themselves accordingly. Under NO circumstances shall Bluemoon College Ltd be held liable or responsible for any direct, indirect, special, consequential or incidental damage resulting from the inability to use, misuse, or use any investigatory method taught by Bluemoon College Ltd. By submitting an order for a course, the purchaser and/or end user represents, and accepts, that he or she will use the information taught in a responsible and lawful manner and that they will not violate an individuals rights.


“The company”, “our”, “us” and “we” refers to the seller whose trading style appears on your order and invoice. “The customer”, “the purchaser”, “you” and “your” refers to the original company, organisation or individual who purchases goods and/or services directly from us or anyone acting for or on behalf of any such purchaser. “Consumer” refers to any person who is acting for purposes which are outside his trade, business or profession. In all cases, for ‘he’ read ‘he or she’. “


These conditions are in place of and exclude all other representations, warranties and conditions except as implied by statute and in particular the purchaser acknowledges that he has relied solely upon his own inspection and skill and judgement and not by reason of any representation by the company. We may, from time to time, change some or all of the terms of this Agreement. The terms which will apply to you are those which appear on our website on the date which you order from us (your ‘order’). It is assumed that by placing an order you have read these terms and condition and totally agree with their entirety. You should print out and retain a copy of these Terms & Conditions at the time at which you send us your order or pay for your product as they may be subject to change at our discretion going forward to meet the needs of a developing business. You will be held to the Terms & Conditions at the time of your course purchase, which you should produce at the time of any dispute. In the event of being unable to produce a copy of those Terms & Conditions, we will revert to the most up to date Terms & Conditions as advertised here on our website.

The Order

We fill our courses on a first come, first served basis. Your place on any course is not guaranteed until you have paid in full. Once we have confirmation of successful booking and payment we will email you with joining instructions. Certain products and courses may only be available to qualifying customers, for example our PI in a Box Course requires vetting of candidates and the completion of a criminal record check. You can request an application form by email on info@bluemooncollege.co.uk


We reserve the right to refuse or cancel after booking any candidates place on any course without having to give any reason. If you are deselected for a course after payment, you will be refunded 100% of the course.

Prices & Quotations

VAT, where applicable, will be added to the cost of any course at the appropriate rate. Unless explicitly requested, method of course delivery will be at our discretion. Any costs omitted or corrections on your invoice will be invoiced / credited later. Please notify us promptly if you are not billed the correct amount and we will correct the error. All advertised/advised/published pricing are subject to change at any time without notice due to market/currency fluctuations and other factors. The company reserves the right to correct any error or omission or quotation or invoice without prior notice.


We accept payment by most major credit / debit cards, BACS and through our online shopping cart. The candidates place on any course is not confirmed until payment is received in full. All costs, charges and expenses incurred by us in recovering any debt shall be paid by you. If a payment is made which is returned unpaid, you shall be liable for all reasonable costs incurred as a result.


We reserve the right to transfer any debt to us or other elements of our contract with you, or other liabilities in part or whole to a third party.

Credit Checking & Validity

We reserve the right to liaise with credit reference and other agencies with regard to your status and submit information accordingly and in line with relevant legislation.

Refund Policy

For physical attendance courses only – we shall refund 100% of your course fee, if you notify us in writing via email that you cannot attend 28 days prior to the commencement of your course. We shall refund up to 50% of your course. if you notify us in writing via email that you cannot attend up to 14 days before the commencement of your course. If you give us less than 14 days notice that you cannot attend the course you will not be entitled to any refund. We will do our very best to fill your slot with another candidate and if, and only if, we are able to do so will we consider any refund being applied. If you enrol and pay a deposit for any course which includes the Level 3 Professional Investigators Award you will not be entitled to any refund of your deposit if you decide to cancel your place on that course. If you enrol and pay for a course or event or webinar or seminar happening within the next 14 days and then cannot attend, for any reason, you will not be entitled to any refund. If you do not attend the Assessment Day allocated for the Level 3 Professional Investigators Award, you will be enrolled on another suitable date for a fee of £50 (plus vat, if applicable). If you order any online course and pay for it and are granted access to the portal you shall not be entitled to any refund within 14 days in accordance with the Consumer Contracts Regulations 2013. By ordering any course which has an online element you are granted immediate access to the product and the inherent value of knowledge within that course. If you are granted access to our online portal for any part of a course, you will not be entitled to a refund for that portion of the course e.g. if you book and pay for the PI Advanced Course (currently £1,295) and are granted access to the BTEC Level 3 Award (currently £275) but then withdraw from the course with 28 days notice, you will be entitled to a full refund less the price of the BTEC Level 3 Award (£1,295 – £275 = £1,020).

Cancellation Policy

We reserve the right to cancel any course with 7 days notice to any student. We will whenever possible offer a transfer to the same course on a different date or a full refund. During the Covid-19 crisis if we are forced to not hold any course or abandon any course due to government legislation we will transfer all students to the next available course when said government legislation is lifted.

Course Time Out

Students are expected to complete any course and assessment within 12 months of enrolment. If a student requires an extension they should contact us and it will be dealt with at our complete discretion. Normally it would involve an extension fee of £100 plus vat (if applicable) per 12 months. This is an adult training environment and students should take responsibility for their own time management. Where an Awarding Body removes an Award from accreditation and gives us a deadline for the assessment to be completed, we shall contact all students and notify them as to the timeframe that an Award must be completed by.

Goods Suitability

It is your responsibility to ensure that the course and educational need ordered are fit for your purposes. Bluemoon College Ltd makes no warranty of future income or success by attending any of our courses. The application of the material from our courses will assist you in your career and has the potential to generate you income, but only with your own actions after the course.

Limitation of Liability

To the fullest extent permissible by law, we will not be liable for damages arising out of or in connection with the provision of products and/or services or the use of our site. Whilst this is a comprehensive limitation of liability applying to any and all losses, damages or costs of any kind including (without limitation) direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties, we do not limit our liability if death or personal injury results from our negligence.

Force Majeure

Whilst we will use our reasonable endeavours to complete our obligations under this agreement, we will not be liable to you or be deemed to be in breach of this agreement if we need to cancel this agreement due to our inability to secure labour, materials or supplies or as a result of any act of God, war, strike or other labour dispute, fire, flood, drought, pandemic, legislation, criminal damage, equipment or technical failures, including the unavailability of third party telecommunications, services, lines or other equipment, or other causes beyond our control.

Governing Law / Jurisdiction

This Agreement will be governed by and construed in all respects in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.